Formative evaluation services for Aboriginal Housing & Accommodation Support Initiative 5A

Project Type - Indigenous health, Program evaluation and review


HOI was engaged by the NSW Ministry of Health Mental Health and Drug and Alcohol Office to conduct the formative evaluation of Aboriginal HASI. Aboriginal HASI was designed to support Aboriginal people with mental illness to participate in the community, to improve their quality of life, maintain successful tenancies and, most importantly, assist people in their recovery from mental illness. It aimed to achieve this by providing mental health consumers with secure housing, accommodation support and clinical mental health services. 

The broad aims of the evaluation were to:

  • undertake a formative evaluation to support the development of Aboriginal HASI over 3 years
  • assess the effectiveness and efficiency of Aboriginal HASI
  • assess and develop models and approaches that deliver positive outcomes for Aboriginal people and their support networks

The key components of our approach included the following:

  1. Development of a comprehensive Evaluation Framework which included the documentation of the program logic and the model of care delivered and submission of an ethics application for human research.
  2. Site visits and stakeholder consultations in LHDs which involved key informant interviews and workshops as well as consultation with Aboriginal clients and community consultations.
  3. Administration and analysis of annual staff surveys with mental health service staff, accommodation support provider staff and Aboriginal Health Workers. 
  4. Administration and analysis of the Partnership Analysis Tool with Housing, Mental Health and Accommodation Service providers.
  5. Analysis of existing quantitative data and quarterly reports as well as client outcomes and quality of life data.

HOI delivered a Final Evaluation Report reporting on:

  • successful accommodation outcomes for the vast majority of participants
  • culturally safe case management and care coordination
  • improvements in quality of life
  • reconnection with family and community and culture
  • participants accessing a greater range of services
  • reduction in hospital admissions and decreased length of stay